Hilton Springfield

This 2-day class is targeted for internal auditors and process owners in your organization. Completion of the class will provide attendees with insight and understanding of the following topics: The history of ISO 9001 in the world and the U.S. ISO 9000 definitions of Quality, Quality Systems, Requirements and Standards The international "Annex SL" and how it will affect all ISO management systems Dr. Deming's Plan-Do-Check-Act (PDCA) model and how it relates to the new ISO 9001 The 7 Principles…